Privacy Policy

This privacy policy describes how we collect, use, and share personal information when you visit or make a purchase from our website that focuses on home furnishings and Indian ethnic wear and is based out of India.

PERSONAL INFORMATION WE COLLECT 

When you visit our website, we may collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse our website, we may collect information about the individual web pages or products that you view, what websites or search terms referred you to our website, and information about how you interact with our website.

We collect personal information such as your name, email address, shipping address, and payment information when you make a purchase on our website. We refer to this information as "Order Information."

HOW WE USE YOUR PERSONAL INFORMATION

We use the Order Information that we collect generally to fulfill any orders placed through our website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • * Communicate with you;
  • * Screen our orders for potential risk or fraud;
  • * Provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our website.

SHARING YOUR PERSONAL INFORMATION

We may share your personal information with third parties to help us use your personal information, as described above. For example, we use payment gateways, logistics partners, and other service providers to process and fulfill your orders, and these service providers may have access to your personal information in order to perform their functions.

We may also share your personal information with our affiliates, business partners, or successors in interest, for the purpose of providing you with information or advertising relating to our products or services.

Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

YOUR RIGHTS

Under Indian data protection laws, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

DATA RETENTION

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to fulfill your orders and comply with legal obligations. When we no longer need to use your personal information, we will securely delete or anonymize it.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. If we make material changes to this privacy policy, we will notify you by email or by posting a notice on our website prior to the effective date of the changes.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at namaste@shlokascollective.com or by mail at this address.